Privacy Policy

Effective Date: February 2025

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At Dear Mama Collective, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. Information We Collect​

We may collect the following types of personal information when you visit our website or interact with our services:

• Personal Identification Information (Name, email address, mailing address, phone number, etc.)

• Payment Information (Billing details, payment method, but not full credit card numbers)

• Order and Purchase Details (Products purchased, transaction history)

• Technical Data (IP address, browser type, device information, cookies, and analytics data)

• Communications (Messages, customer support inquiries, feedback, or reviews)

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2. How We Use Your Information​

We use your personal information to:

• Process and fulfill orders, including payment processing and shipping

• Provide customer service and respond to inquiries

• Improve our website experience and personalize content

• Send promotional materials, newsletters, or marketing emails (only with your consent)

• Comply with legal obligations and prevent fraudulent transactions

 

3. Sharing Your Information​

We do not sell, trade, or rent your personal information. However, we may share your information with:

• Service Providers & Third-Party Processors (e.g., payment processors, shipping carriers, email marketing services)

• Legal Authorities if required by law or to protect our rights and security

 

4. Data Protection & Security​

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These include:

• SSL encryption for secure transactions

• Limited access to personal data by authorized personnel only

• Secure third-party payment processing

 

5. Your Rights & Choices

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As a Canadian resident, you have rights regarding your personal data, including:

• Access & Correction: Request access to or correction of your personal data

• Withdrawal of Consent: Opt-out of marketing communications at any time

• Data Deletion: Request that we delete your data where legally applicable

To exercise your rights, please contact us at [Your Contact Information].

 

6. Cookies & Tracking Technologies​

Our website may use cookies and similar technologies to improve functionality and analyze traffic. You can manage cookie preferences in your browser settings.

 

7. Third-Party Links​

Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage you to review their terms before providing any information.

 

8. Changes to This Policy​

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email.

 

9. Contact Us

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If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Dear Mama Collective
P.O. Box 1503 Onoway, Alberta T0E 1V0
info@dearmamacollective.com
 

By using our website, you consent to the terms of this Privacy Policy.